Privacy Policy

Last Updated: February 2, 2025

This Privacy Policy (the "Policy") details how CryptoDiamonds.io ("CryptoDiamonds.io", "we", "us", "our") collects, uses, stores, and shares information obtained from users of our platform, website visitors (https://www.cryptodiamonds.io), and individuals who interact with our applications, networks, marketplaces, and other related services (collectively, the "Services").

Capitalized terms not defined in this Policy have the meaning attributed to them in our Terms of Service. The term "Game" refers to any game made available through our Platform, whether currently or in the future, as well as its updates, enhancements, additional content, and related services.

We encourage you to read this Policy carefully.

1. Information We Collect

Depending on how you interact with our Services, we will collect different types of information about you and your devices.

Information provided directly by you

We may collect personal data that you provide when interacting with our Services, such as:

Direct communication: When contacting us for support or other reasons, we may collect your name, email address, phone number, and any affiliation with CryptoDiamonds.io.
Transactions and marketplaces: If you use any marketplace or store on our Platform, we may collect your username, password, Game profile (including your profile picture, Game item inventory), unique Game identifier, analytics ID, email address, wallet address, and records of transactions made on our Platform.
Mobile account creation: If you create an account in our mobile application, we may collect your name, email address, country of residence, wallet address, avatar, and nickname, in addition to usage and behavior data for analysis and improvements.
Digital wallet: For functions related to our digital asset wallet, we may request your name, email address, or information linked to social media accounts used for registration.
Social login: If you use services like Facebook, Google, or others to access your account, we may collect the contact and profile information associated with these platforms.

Information collected automatically

When you browse our Services, we automatically collect information about you and your device, such as:

Device and software data: IP address, mobile device identifier, browser type, operating system version, and other technical details.
Interactions with the Services: Pages visited, content viewed, access dates and times, and the referring site before accessing the Service.
KYC and AML verifications: As required by applicable laws, we may collect data such as name, address, phone number, email address, and identification documents, including driver's licenses or social security numbers.

It is worth mentioning that KYC (Know Your Customer) and AML (Anti-Money Laundering) checks may be performed by a third-party provider on behalf of CryptoDiamonds.io. We encourage you to review their privacy terms. Depending on the transaction level, it may be necessary to provide additional documentation.

Information We May Receive from Third Parties

In some cases, we may obtain information about you, your account, your wallet, external service providers, or devices from third-party sources. This includes:

Information from service operators enabled by our Platform: We may collect data provided by third parties whose services are integrated into CryptoDiamonds.io. This may include public keys from your cryptocurrency wallet, approximate location, and other data necessary to process transfers of digital currencies or tokens.
Data provided directly or through third parties:
- Contact information, such as your name, email address, and, if provided, your phone number.
- Username and password associated with your account.
- Additional data you choose to share, such as those necessary to recover a lost account.
- Game user profile ID: a specific identifier generated by CryptoDiamonds.io servers.
- Analytics identifier: an anonymous, randomly generated ID to differentiate an account's activity in analytical data.
- Usage information: details on how you interact with our website, products, services, and progress in the game.
- IP address and device identifiers, such as mobile device ID, advertising ID, MAC address, or IMEI.
- Data related to fraud prevention, such as suspicious activities related to refunds or fraudulent ad clicks.
- Device information, such as its name, operating system, browser type and settings, and language preferences.
- Marketing and communication data, including your preferences for receiving promotional material and other communications.
Cryptocurrency wallet providers: When you use third-party wallets to make transactions on our Platform, we may receive your wallet ID.
External KYC/AML and payment processing services: These checks and services may be provided by partners associated with CryptoDiamonds.io.
Public blockchain data or public sources: Publicly available information about transactions made on the blockchain.
Analytics providers: Data collected about your use of our website, Platform, and services for behavioral analysis.

Additionally, we may store information about you or work with third parties to host data on servers managed in collaboration with business partners or selected providers, allowing your participation in our Services.

Use of Cookies and Similar Technologies

We and our external partners may collect information about you and your devices through cookies, pixels, and related technologies. This is done in compliance with our Cookie Policy.

These technologies, used by us or third parties such as analytics and advertising partners, collect information about your online activities across different platforms and over time.

What are Cookies?

Cookies are small text files that contain alphanumeric strings. They can be of two types:

Session cookies: Automatically deleted when you close your browser.
Persistent cookies: Remain stored even after closing the browser and can be reused on future visits.

It is possible to adjust your browser settings to manage the use of cookies. However, if you disable or delete cookies, some site functions may not be available.

Information We May Collect Through Cookies

Data collected through cookies includes:

IP address.
Unique device identifiers (such as MAC address).
Advertising identifier (IDFA).
IMEI number.
Device type and settings, browser, operating system, and time zone.
Website, product, and service usage information.
Marketing and communication preferences.

Information We May Receive from Third Parties

In some cases, we may obtain information about you, your account, your wallet, external service providers, or devices from third-party sources. This includes:

Information from service operators enabled by our Platform: We may collect data provided by third parties whose services are integrated into CryptoDiamonds.io. This may include public keys from your cryptocurrency wallet, approximate location, and other data necessary to process transfers of digital currencies or tokens.
Data provided directly or through third parties:
- Contact information, such as your name, email address, and, if provided, your phone number.
- Username and password associated with your account.
- Additional data you choose to share, such as those necessary to recover a lost account.
- Game user profile ID: a specific identifier generated by CryptoDiamonds.io servers.
- Analytics identifier: an anonymous, randomly generated ID to differentiate an account's activity in analytical data.
- Usage information: details on how you interact with our website, products, services, and progress in the game.
- IP address and device identifiers, such as mobile device ID, advertising ID, MAC address, or IMEI.
- Data related to fraud prevention, such as suspicious activities related to refunds or fraudulent ad clicks.
- Device information, such as its name, operating system, browser type and settings, and language preferences.
- Marketing and communication data, including your preferences for receiving promotional material and other communications.
Cryptocurrency wallet providers: When you use third-party wallets to make transactions on our Platform, we may receive your wallet ID.
External KYC/AML and payment processing services: These checks and services may be provided by partners associated with CryptoDiamonds.io.
Public blockchain data or public sources: Publicly available information about transactions made on the blockchain.
Analytics providers: Data collected about your use of our website, Platform, and services for behavioral analysis.

Use of Cookies and Similar Technologies

We and our external partners may collect information about you and your devices through cookies, pixels, and related technologies. This is done in compliance with our Cookie Policy.

These technologies, used by us or third parties such as analytics and advertising partners, collect information about your online activities across different platforms and over time.

What are Cookies?

Cookies are small text files that contain alphanumeric strings. They can be of two types:

Session cookies: Automatically deleted when you close your browser.
Persistent cookies: Remain stored even after closing the browser and can be reused on future visits.

It is possible to adjust your browser settings to manage the use of cookies. However, if you disable or delete cookies, some site functions may not be available.

Information We May Collect Through Cookies

Data collected through cookies includes:

IP address.
Unique device identifiers (such as MAC address).
Advertising identifier (IDFA).
IMEI number.
Device type and settings, browser, operating system, and time zone.
Website, product, and service usage information.
Marketing and communication preferences.

2. How We Use the Information We Collect

We may use the information we collect or receive about you for the following purposes:

Communication and support: Send you newsletters, updates, and other relevant information about our products, Services, Platform, and Games; respond to your inquiries and provide customer support.
Development and improvement: Provide, maintain, optimize, and develop our Services, Platform, Games, and other new features or functionalities.
Facilitate your experience: Enhance your gaming experience by optimizing the interactions you make within our Games or with third-party services enabled by our Platform.
Contractual compliance: Fulfill our legal and contractual obligations arising from any agreement between you and CryptoDiamonds.io.
Marketing and advertising: Carry out promotional activities in which you have consented to participate, with the option to opt out at any time.
Analysis and understanding: Understand and analyze how you use the Services to improve your experience and develop new products.
Contests and promotions: Manage your participation in contests and promotions, including your registration and results.
Protection and security: Manage and protect our technological infrastructure, including the Site, Platform, Wallet, and NFT market. This includes account verification and authorization, as well as the prevention of fraud and malicious activities.
Surveys and polls: Conduct opinion surveys, which are usually anonymous, to improve our products and Services.
Fraud detection and security: Identify and prevent fraud, security risks, and illegal activities, including compliance with KYC/AML regulations.
Updates and alerts: Send notifications related to Game updates, security alerts, and other important messages.
Social services: Provide social features within the Services, such as interactions between players.
Product development: Analyze technical and usage data to develop new Games, services, and products that align with user preferences.
Regulatory compliance: Comply with applicable laws and regulations, including those related to the detection of cheating in Games and activities that negatively affect other users.
Moderation and communication: Facilitate moderation and communication services between players in our Games.
Payments and account management: Verify and confirm payments, manage leaderboards, and manage usernames, nicknames, and clubs.
Business management: Meet our business needs, including audits, compliance with Terms and Conditions, and defense of legal rights, as well as any other activity required by applicable laws and regulations.

Additionally, we may use your information for other purposes that will be communicated to you at the time of collection.

3. How We Share the Information We Collect

We may share the collected information with the following categories of third parties:

Service providers: We share information with companies that help us operate our business, such as hosting providers, payment processors, legal, technological, and financial services. CryptoDiamonds.io ensures that these providers comply with appropriate technical and organizational measures to protect your information.
Subprocessors: We use third-party services for data analysis and storage, ensuring that the shared information is anonymous and non-identifiable.
KYC/AML providers: Our KYC service provider performs regulatory checks and complies with applicable laws for transactions on our Platform. The information shared with them is governed by their own privacy policy.
Analytics partners: We collaborate with services like Google Analytics to understand the use of our Services and improve the user experience. These services may collect data about your activity on other websites or applications.
Professional advisors: Insurers, auditors, lawyers, and other advisors may access your information as necessary to provide us with professional support.
Credit agencies: In specific cases, we may share data with credit reference agencies.
Legal compliance: We disclose information in response to legal requests, court orders, or applicable regulations, and to protect the rights, property, or safety of users, ourselves, or third parties.
Asset transfers: In the event of a sale, merger, reorganization, or transfer of CryptoDiamonds.io assets, your information may be shared with the parties involved. The use of information after these transactions will be subject to this Privacy Policy and applicable laws.

4. Legal Basis for Processing Your Personal Information

The processing of your personal information may be based on different legal grounds, depending on how it is used and applicable regulations. These legal bases include:

Consent: When you give your explicit authorization for us to process your data.
Performance of a contract: When we need to process your personal information to comply with the agreements established with you and provide you with our Services.
Legitimate interests: When the use of your information is essential for legitimate purposes of CryptoDiamonds.io, such as ensuring security or making improvements.
Compliance with legal obligations: When it is necessary to comply with applicable regulations, such as KYC (Know Your Customer) and AML (Anti-Money Laundering) laws, among others.

Breakdown of Legal Bases

Consent

You have given your explicit consent for us to process your information for a specific purpose. You have the right to withdraw such consent at any time, either by using the options we provide, such as the "Unsubscribe" link in our emails, or by adjusting the privacy preferences in your account.

Contract

It is necessary to process your personal information to comply with a contract we have entered into with you or to carry out certain prior actions requested by you before formalizing said contract.

Legitimate Interests

We process your personal information based on our legitimate interests, or those of a third party, as long as these do not override your rights and freedoms. These interests include:

Analyzing your behavior on our Platform.
Providing, optimizing, and improving our Services.
Personalizing and adapting our Services and Platform.
Evaluating the effectiveness of our marketing campaigns.
Increasing the security of the data we manage.

Each of these legitimate interests is evaluated to ensure that they do not prevail over your rights and freedoms.

Regarding the processing of sensitive categories of personal data (such as information related to health, religious or political orientation, ethnic origin, sexual life, or gender identity), we will generally request your explicit consent at the time of collection, unless there is a legal requirement or a specific justification to process such data.

Compliance with Legal Obligations

We process your personal information when necessary to comply with relevant laws and regulations, including those related to the identification and prevention of illicit activities, such as money laundering.

Special Information about Underage Users

Our Platform and Games are designed exclusively for users over 13 years of age. We do not intentionally collect personal information from children under 13 years of age.

10. California Privacy Rights

This notice supplements our Privacy Policy and is intended for California residents (hereinafter, "California Consumers"). It complies with the requirements established by the California Consumer Privacy Act (CCPA) and details the categories of personal information collected in the last 12 months.

Categories of Personal Information Collected

The following are examples of the types of personal information collected:

Identifiers: Full name, aliases, postal address, unique identifier, IP address, email address, account number, Social Security number, driver's license, passport, or other similar data.
Information included in California customer records (Cal. Civ. Code § 1798.80(e)): Name, signature, physical characteristics, address, telephone number, passport, driver's license, financial data such as credit and debit cards, as well as medical or insurance information.
Commercial data: Purchase history, goods acquired or considered, and consumer preferences.
Internet or similar network activity: Browsing, search, and online behavior history.
Geolocation data: Physical location or movements.

To learn how we use this information, see Section 2: How We Use the Information We Collect.

Sources of Personal Information

We obtain the information mentioned from the following sources:

Directly from users.
Advertising networks, government agencies, social networks, and data brokers.
Gaming platforms.
Service providers such as digital wallets, payment processors, internet providers, and data analysts.

Disclosure of Personal Information

When we share personal information with third parties for commercial purposes, we enter into agreements that guarantee the confidentiality and limited use of such data. Among the third parties with whom we may share information are:

Service providers.
Gaming platforms.
Digital wallet providers.
Payment processors.
Data analytics companies.

In the last 12 months, we have not sold personal information.

Rights under the CCPA

California Consumers have specific rights related to their personal information, including:

Right to Know and Data Portability

You can request details about:

The categories of personal information collected.
The specific data collected.
The sources from which we obtain the information.
The purposes of processing.
The third parties with whom we share the information.
The categories of information disclosed.

You can also request a copy of your information in a portable format.

Right to Delete

You can request the deletion of your personal information, except for exceptions provided by law. Once your request is confirmed, we will delete your data and notify our service providers to do the same.

Right to Non-Discrimination

You will not be treated unfavorably for exercising your rights under the CCPA.

I have reviewed the translated text for similarities with other online privacy policies and here's what I found:

Standard clauses: As expected, there are some standard clauses and phrases that are common in most privacy policies. These include sections on data collection, use of information, data security, and user rights. These similarities are generally acceptable as they reflect common legal and practical requirements.
Specific information: The sections detailing the types of information collected (e.g., personal information, device information, transaction data) are quite specific to the services offered by CryptoDiamonds.io. This is a good sign, as it indicates that the policy is tailored to your platform and not simply copied from a generic template.
KYC/AML: The inclusion of KYC/AML procedures is also a positive sign, as it demonstrates a commitment to regulatory compliance. However, it's crucial to ensure that these procedures align with the specific laws and regulations in your jurisdiction.
No direct copies: I did not find any large sections or paragraphs that were directly copied from other privacy policies. However, it's essential to have a legal professional review the document to confirm that there are no issues with plagiarism or copyright infringement.

How to Submit a Request

You can submit requests to access or delete personal information by writing to info@cryptodiamonds.io.
A maximum of two such requests are allowed per year, covering a period of 12 months prior to the date of the request.

Verification of Requests

To process your request, we will need to confirm your identity or your authorization as a legal representative. Creating an account is not required to submit a verifiable request.

Response Time

We will confirm receipt of your request within 10 business days.
We will do our best to respond within 45 calendar days, although in some cases it may be necessary to extend this period by another 45 days, notifying you of the reasons.

Restrictions on the Sale of Personal Information

We do not sell your personal information as established by the laws of California and Nevada, and we do not offer an opt-out option because we do not engage in this practice.

Authorized Agents

California residents may designate an agent to exercise these rights

CRYPTO DIAMONDS

Privacy Policy